Speak to a Duty Chaplain
All Australian Defence Members (ADF) and their families will receive support regardless of whether they are part-time or full-time.
Call the Defence Switchboard 24×7 and ask for the Anglican Chaplain at your defence establishment.
Defence Switchboard – 1300 333 363 (Defence)
International Callers: +61 261449190
LifeLine
24 hour advice available for the cost of a local call or visit:
Family and Domestic Violence
If you or someone you know is experiencing domestic or family violence, contact 1800 RESPECT or 1800 737 732 or through their online chat.
Sexual Assault Support Services
National sexual assault support provides confidential sexual assault and family and domestic violence counselling via phone and webchat. Available 24 hours a day, seven days a week.
If you or someone you know has experience Sexual Assault and Violence, you contact 1800 RESPECT or 1800 737 732 or through their online chat.
Defence Member and Family Support Branch (DMFS)
Defence Member and Family Support Branch (DMFS) offers a broad range of programs and services to help Defence families make the most of the challenges and opportunities provided by the military way of life.
Reservists usually only receive DMFS assistance when on CFTS, but DMFS will always accept emergency calls and make appropriate referrals. After hours contact for DMFSB is through National Welfare Coordination Centre (NWCC) on the number listed below.
National Welfare Coordination Centre (NWCC)
Is an 24-hr free call information and referral service for families of all members on deployment or away from their home locations.
All Hours Defence Health Support Line
“The Right Support Right Now”
The All-hours Defence Health Support Line (AHDSL) is a confidential telephone service for ADF members and their families that is available 24 hours a day, seven days a week.
The AHDSL can help you access ADF or civilian mental health services more easily.
Services that you can access include psychology, medical, social work, and chaplain services.
Department of Veteran Affairs (DVA)
(1800 838 372) International callers:
+61 2 6289 1133
Complaints and Whistle Blowing
The Defence Anglicans Community is committed to best ministry practice.
We have an independent and impartial process for dealing with complaints about ministry/chaplains misconduct, abuse and incidents.
We use Safe Ministry Resources as our professional standards unit.
If you have any concerns the abuse hotline is 1800 070 511.
Australian Defence Force Chaplains are also required to adhere to Defence Force regulations. Complaints relating to conduct within a service environment can be managed under Defence Instruction (General) Personal 35–3 Management and Reporting of Unacceptable Behaviour.
Complaints under this provision are made through your chain of command.
